ONE LSGH NEXUS
(School Management System) 

Terms and Conditions of Service 

1. GENERAL PURPOSE OF THIS DOCUMENT 

This document outlines the acceptable use and terms and conditions for the use of the ONE LSGH NEXUS. The  application and its associated Systems are intended for the use of Administrators, Personnel, Guardians and Students  of La Salle Green Hills, Mandaluyong, Philippines. 

2. DESCRIPTION OF THE SYSTEM 

ONE LSGH NEXUS is the official School Management System (SMS) of La Salle Green Hills. This is a platform for  the School and parents to be able to communicate and get regularly updated with important information, notices and  announcements. 

This System also serves as the admissions portal for all students applying to La Salle Green Hills. 

3. DEFINITION OF TERMS 

In this document, the following references will be made — 

4. DATA PRIVACY 

4.1. The LSGH Data Privacy Policy is available on the La Salle Green Hills website or can be accessed  via this link, LSGH DPP. The document describes in detail how the LSGH handles users’ personal  data collected and processed through ONE LSGH NEXUS;  

4.1.1.1. Retention of Application forms and documents (1 year) 

4.1.1.2. Retention of School Records (perpetual) 

4.2. Requests for changes shall be coursed through the School’s Registrar’s Office.  

4.3. For Data Privacy concerns, please contact LSGH Data Privacy Office at dpo@lsgh.edu.ph. By  accepting and using this System, you allow the School to collect and send you relevant School  information through your registered contact information.  

5. ACCESS CONTROL AND ACCESS PROVISIONING

5.1. Account Creation 

5.1.1.1. All applicants are created an account only for application purposes.  

5.1.1.2. Accounts created from unsuccessful applications are securely deleted after one  year from application date. 

5.2. Access 

5.2.1.1. LSGH Administrators/ Personnel – currently employed personnel of LSGH 

5.2.1.2. Parents/Guardians – parents and guardians of students actively enrolled in the  School Year 

5.2.1.3. Student – a person who is studying and currently enrolled in LSGH 

5.2.1.4. Applicants – parents/guardians/students who makes a formal application and  intend to enroll in LSGH 

5.2.1.5. Only authorized school personnel are provided access to the System endorsed by  their respective Directors and approved by the Registrar. 

5.2.1.6. Guardians are given access to the System once the student has been enrolled.  Alternative Education students shall also be provided access similar to Guardian’s access.

5.2.1.7. Applicants (including returning students) shall register using the System as part  of the admissions process. Guardians shall register for Applicants who are below  

18. Types and Levels of Access 

The type and level of access shall be assigned by the Technology Management Center of LSGH  based on the President’s Council approved master list. Access may be assigned to authorized  personnel of any of the following personnel/offices/ stakeholders: 

5.3. Revocation, Suspension or Deactivation of access 

Access may be suspended or revoked due to but not limited to the following reasons:

5.3.1. The School reserves the right to suspend access temporarily if there is reason to believe  that the System is not being used for its rightful purpose or if there is an evident security  threat to the System or if their access creates a conflict of interest with the School.

5.4. Security and Access of the Account 

5.4.1. The user is solely responsible for maintaining the confidentiality of their respective  accounts, including keeping secure login details and passwords. The user is expected to  comply with the Acceptable Use policies and guidelines. By using ONE LSGH NEXUS,  the user agrees to immediately notify the School about allegedly unauthorized use of the  Account or any other security breach related to the Account.  

5.4.2. The user is also responsible for using secure internet connection and protected networks  while using ONE LSGH NEXUS.  

5.4.3. The School cannot and will not be liable for any loss or damage resulting from the user’s  failure to comply with these security obligations. 

5.4.4. The School may enforce password changes on a periodic basis. Compliance to this policy  is required for continued use of the System 

6. ACCEPTABLE USE  

All users are expected to comply with these acceptable use policies and guidelines  

6.1.1. The following information are stored in the System: 

6.1.1.1.1. personal information; 

6.1.1.1.2. sensitive personal information; and  

6.1.1.1.3. Information related to the School’s operations. 

6.1.2. The School exercises due diligence to minimize risks of unauthorized access. Users are  required to maintain the same level of vigilance in protecting their data and access.  

6.1.3. Users should not post any information on public forums or social media that may lead to  unauthorized access or disclosure.  

6.1.4. Users should not share access or allow other individuals to use their accounts. 

6.2. Users are responsible for the accuracy of the information that they provide into the System. 6.3. Users should exercise due diligence when creating, uploading, and managing the records;  6.4. Users should create, upload, and manage the records that comply with these policies and guidelines,  Student Formation Handbook and other School policies. 

6.5. The user is not permitted to use ONE LSGH NEXUS in any manner that leads to the commission  of the following acts (the list is representative and not exhaustive.):  

6.5.1.1. Commit fraud;  

6.5.1.2. Collect and disclose any information about other users of ONE LSGH NEXUS; 6.5.1.3. Disclose of false, inaccurate, or misleading information;

6.5.1.4. Spread ethnically, racially, or otherwise objectionable information; 

6.5.1.5. Spread religious or cultural intolerance; 

6.5.1.6. Post sexually explicit, libelous, harassing, defamatory, abusive, profane, vulgar,  threatening, hateful, obscene behavior and terrorism-related content; 

6.5.1.7. Copy, distribute, rent, resell, modify, compromise, damage, disable, impair, and  overburden ONE LSGH NEXUS; 

6.5.1.8. Harass, abuse and interfere with the affairs of other users of ONE LSGH NEXUS;  and 

6.5.1.9. Commit any unlawful activity, including violation of any laws, statutes,  ordinances, or regulations. 

6.6. Users shall not use information in the System as official records for presentation to third parties.  Official records may be requested from the Registrar’s Office or the Finance Resources Department. 

6.7. Reporting inappropriate content  

6.7.1. If the User has grounds to suspect that some of the content available on ONE  LSGH NEXUS is inappropriate, infringes these policies and guidelines,  applicable laws, or user’s or third party’s right to privacy, the user is requested to contact us immediately at one@lsgh.edu.ph.

6.7.2. If any content is reported as inappropriate, we will immediately suspend the  content from ONE LSGH NEXUS and investigate the conduct of the reported user.

7. COMMUNICATIONS PORTAL TO GUARDIANS 

7.1. ONE LSGH NEXUS shall be the official communication channels for circulars, advisories, and the  like to all guardians and Alternative Education Students. Guardians are expected to read and respond  as needed. Academic Material, Tests and Curriculum Materials shall be posted through  RANGER360.  

7.2. As part of the Student Formation Handbook, compliance to circulars is part of the student’s  deportment grade. 

8. PAYMENTS MADE THROUGH ONE LSGH NEXUS 

8.1. ONE LSGH NEXUS accepts payments for application fees, tuition and non-tuition related  transactions. The System uses third party payment aggregators and gateways to facilitate online  payments.  

8.2. ONE LSGH NEXUS is Payment Card Industry Data Security Standard (PCI-DSS) compliant,  following the minimum requirements to ensure safe financial transactions online. The System does  not store any credit card / debit card payment details. 

8.3. Inquiries and questions regarding payments shall be coursed through the Finance Resource  Department.  

9. SYSTEM AVAILABILITY AND ACCESSIBILITY 

9.1. The System will only be accessible using this URL[https://one.lsgh.edu.ph] and through the official  App Store or Play Store portals. The School will not issue any shortcut or URL shortener. The  School will not ask Users to install using APKs. 

9.2. The System will not send unsolicited payment email/links., receiving any of these should be reported  to the Finance Resource Department.

9.3. The School puts reasonable efforts to ensure that ONE LSGH NEXUS is always accessible.  However, the availability of ONE LSGH NEXUS may be affected by factors, which the School  cannot reasonably control, such as bandwidth problems, equipment failure, acts and omissions of  third-party service providers, or force majeure events. The School takes no responsibility for the  unavailability of ONE LSGH NEXUS caused by such factors. 

9.4. The School is not responsible for the unavailability of ONE LSGH NEXUS due to the circumstances  outside Organization’s reasonable control and force majeure events, including, but not limited to:  acts of God; strikes; work stoppages; accidents; acts of war or terrorism; civil or military  disturbances; nuclear or natural catastrophes and interruptions; and shortage of supply, breakdowns.  The Terms does not apply to unavailability of ONE LSGH NEXUS or any services related thereto  occurring in such circumstances. 

10. INTELLECTUAL PROPERTY 

10.1. Most of the content made available on ONE LSGH NEXUS and the name ONE LSGH NEXUS  excluding the records, is owned by the School. Content includes, but is not limited to, text, images,  audio-visual content, source code, trademarks, service marks and trade names. The System’s  Content is protected by the applicable intellectual property laws and international treaties. The user  is not allowed, without obtaining prior written authorization from the School, to: 

10.1.1.1. Copy, distribute, and make available the said Content to third parties; 

10.1.1.2. Disassemble, make alterations, decompile, reverse engineer, translate, and adapt  the said Content; 

10.1.1.3. Distribute, rent, loan, use, lease or attempt to grant other rights to the Content to  third parties; and 

10.1.1.4. Use any manual or automated means to scrap any content available on ONE  LSGH NEXUS. 

10.2. Third-party intellectual property. Some of the intellectual property assets, such as the Records and  trademarks, featured on ONE LSGH NEXUS may be owned by the users and other third parties.  Such third-party intellectual property does not belong to us and it remains the sole property of the  respective third-party proprietors. 

10.3. Copyright infringement claims. We respect intellectual property rights. If a user has any grounds to  believe that any content made available on ONE LSGH NEXUS violates user’s or third party’s  intellectual property rights, the user is requested to contact us, express user’s concerns, and request  to remove the allegedly infringing content (our contact details are available at the end of the Terms).  In the copyright infringement claim, please provide
sufficient details allowing us to locate the allegedly infringing content on ONE LSGH NEXUS. We  will reply to the copyright infringement claim as soon as possible but no later than 2 weeks.

11. DISCLAIMER OF WARRANTIES 

11.1. The School provides ONE LSGH NEXUS on “as available”, “as is”, and “with all faults” basis. To  the extent permitted by the applicable law, The School does not make any representations or  warranties about the reliability, suitability, and accuracy, for any purpose, of ONE LSGH NEXUS,  any content featured on ONE LSGH NEXUS, whether provider by us or by third parties, and hereby  disclaim all warranties regarding ONE LSGH NEXUS and its operation. 

11.2. It is the User’s sole responsibility to verify and assess the fit for the purpose of ONE LSGH NEXUS  prior to using it and to decide whether or not ONE LSGH NEXUS fits for the intended use. 

11.3. By using ONE LSGH NEXUS, the user acknowledges that the School may use third-party suppliers  to provide software, hardware, storage, networking, and other technological services. The acts and  omissions of third-party suppliers may be outside of our reasonable control. To the maximum extent  permitted by law, the School excludes any liability for any loss or damage resulting from the acts  and omissions of such third-party suppliers.

11.4. Nothing in these Terms shall affect any statutory rights the User is entitled to as a consumer and  that the User cannot contractually agree to alter or waive. 

12. LIMITATION OF LIABILITY 

12.1. Unless otherwise excluded or limited by the applicable law, the School will not be liable for any  damages, including, but not limited to, incidental, punitive, special or other related damages, arising  out or in connection with user’s use of ONE LSGH NEXUS, any content made available through  ONE LSGH NEXUS, whether provided by us or by third parties, or any transactions concluded  outside ONE LSGH NEXUS or as a result of ONE LSGH NEXUS. The user agrees not to hold the  School liable in respect of any losses arising out of any event or events beyond our reasonable  control. 

12.2. The School will not be liable to the User for any direct, indirect or consequential losses, which may  be incurred by the user in relation to ONE LSGH NEXUS, such as: 

12.2.1.1. Any health issues, cases of injuries and death experienced as a result of the use of  ONE LSGH NEXUS; 

12.2.1.2. Direct and indirect loss of profits; 

12.2.1.3. Loss of goodwill or business reputation; 

12.2.1.4. Loss of opportunities; and 

12.2.1.5. Loss of data suffered by the User. 

12.3. The School will not be liable for any loss or damage, which may be incurred by the user as a result  of: 

12.3.1.1. Any changes which the School may make to ONE LSGH NEXUS, or for any  permanent or temporary cessation in the provision of ONE LSGH NEXUS or any  

features thereof; 

12.3.1.2. The deletion of, corruption of, or failure to store the User-Generated Content and  other data maintained or transmitted by or through ONE LSGH NEXUS 

12.3.1.3. User’s failure to provide the School with accurate personal data; 

12.3.1.4. Communication, business or personal relationships between the users and the  outside parties or associates (e.g. LSPA, LSGHAA); or business relationships  

with our users and third parties as they may ask to use the channels to conduct  

business such as alumni homecoming, fundraisers, etc. 

12.3.1.5. Any reliance placed by the user on the completeness, accuracy or existence of any  content, information, recommendations featured on ONE LSGH NEXUS, or as a  

result of any relationship or transaction between the users, and other third parties  

whose content is featured on ONE LSGH NEXUS. 

12.4. This Section shall apply whether or not the school has been advised of or should have been aware  of the possibility of any such losses arising. 

13. SUPPORT AND OTHER CONCERNS 

13.1. All requests for user or technical support should be addressed via email at one@lsgh.edu.ph. The  support team shall acknowledge your email within 24 hours during business days within official  hours and shall provide a recommendation or resolution within 48 hours.  

13.2. Users are required to send the following information: 

13.2.1.1. Student Number, Name of Student 

13.2.1.2. Nature of the problem  

13.2.1.3. Approximate Timeline 

13.3. The Support team shall only reply to inquiries using the registered email address or School/student  email. All responses shall only be done through one@lsgh.edu.ph.

14. GOVERNING LAW AND DISPUTES 

All governing laws and disputes shall be based on settled in the Philippines.